Refund Policy
Refund Policy
All products sold by www.realronics.com are thoroughly inspected and tested by our quality control team to ensure authenticity and brand-new condition.
- All products are covered under a 7-day repair/replacement policy (strictly no refunds) only in cases of manufacturing defects and if the product is returned in unused condition, in its original packaging with all accessories, paperwork (including warranties), and parts intact.
- "New and unused" means there are no scratches, marks, or signs of wear, and the product has not been sized, altered, or modified in any way.
- We cannot accept returns for items that show any signs of usage or tampering.
For any queries regarding our policies, please contact Customer Service at 9625859991 (Monday to Saturday, 10 AM - 6 PM) or email us at help.realronics@gmail.com.
Important Information:
📌 Please record an unboxing video while opening the package. This will help ensure a smooth resolution of any complaints and facilitate a fair settlement.
